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Southwest General


Middleburg Heights, OH

Job Category
Customer Service
Health Care-Medical
Job Type


Education Level

Some College

Experience Level

1+ to 2 years

Job Title

Visitor Rep - Volunteer Services

There is great care happening at Southwest General and we are receiving a lot of national recognition for it.  Southwest General has excellent physicians and staff that allow us to provide the personalized care that you deserve, and we also offer something else that few hospitals around the country provide---clinical outcomes that have ranked us among America's 100 top hospitals.  We have an excellent opportunity for a qualified Visitor Rep - Volunteer Services

Job Details: Part-Time / Days, assigned weekends and holidays

The Visitor Representative is responsible for providing excellent customer service to all internal and external customers at the Main Information Desks and all 4 satellite desks (Building A, C, OPC & Revolving Door). This is done by maintaining accurate records, keeping current information and maintaining excellent partnerships within departments within the health center.  An important piece of their responsibility it to work directly with volunteers and provide direction yet allows the volunteers to be responsible for their front line positions. 


  • High School graduate, with some college in business, communication, education or social work studies.  Provide method of verification of excellent customer service skills & strong communication skills.  Must have previous experience working with high school students and volunteers.
  • Required Length and Type of Experience:  1 – 2 years experience in  providing excellent customer service in a public area. Experience in volunteer management and training.  Must be knowledgeable in the use of computers and current software (Cerner, Windows, Microsoft Word, Excel, Access, the Internet and Outlook).  Must be flexible (at times) to fill-in for vacation or sick time for team members.  Must have excellent phone skills and experience in clear communication skills.

 Please Apply Through:

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