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Cleveland Clinic



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Health Care-Cleveland Clinic
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Job Title

System Admin II - ITD Lifecycle Services Apple Macintosh Int Job


CCHS Employees Only
Reference Title
HR Use Only: System Admin II - ITD Lifecycle Services Apple Macintosh Int
Hospital: Cleveland Clinic Main Campus & Family Health Centers
Job Code: T27009
Pay Grade: 14
Schedule: Full Time
Shift: Days + Call
Hours: 8AM-5PM
Job Details:

Summary: Ensures workstations and peripherals are maintained at the highest level of availability and reliability. Handles LAN Administration, installations, E-mail administration, consulting services and problem resolution. Assists staff and management in making Information Systems investments and decisions. Provides consulting for the assigned department(s).

Job Responsibilities: Provides consulting on desktop applications and configurations to improve employee productivity. Troubleshoots software, hardware, protocol, workstation and departmental server-related problems. Provides second level diagnostic Help Desk support for hardware, software and operating systems. Primary contact for on going support requirements including all hardware components. Coordinates workstation purchase decisions based on enterprise standards. Recommends, designs, builds and supports PC workstations. Builds and maintains detailed workstation documentation including configuration of desktop software and impact of additions, deletions or upgrades to the workstation. Other duties as assigned.

Preferred Qualifications: Apple Macintosh experience to include Mac OS, AD Integration, imaging, application delivery and troubleshooting, and hardware support. iOS and Android OS experience is a plus.

Education: High School Diploma or GED.

Experience: Minimum two years information systems experience. Mid-size workstations support experience and server environment is required. Experience with personal computer architecture, interface components and telephone systems preferred.

Licensure/Certification/Registration: None Physical Requirements: Will be required to frequently move, box, personal computers, 17' monitors, printers and peripherals up to 75 pounds via the use of a two-wheeled cart or dolly. May occasionally be required to transport equipment in personal vehicle. Requires normal or corrected vision, hearing and speech. Requires frequent standing, walking, sitting and manual dexterity to operate computer.

Category: Finance/Information Systems

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