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Cleveland Clinic



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Health Care-Cleveland Clinic
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CCHS Employees Only
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HR Use Only:
Hospital: Cleveland Clinic Main Campus & Family Health Centers
Department: Dermatology
Job Code: T00000
Pay Grade: 22
Schedule: Full Time
Shift: Days
Hours: 8-5
Job Details:

Summary: Provides the key leadership for the Institute and holds responsibility for all operations, budgets and implementation of strategies related to the business functions and patient care activities within the service line across hospital and outpatient settings. Serves as the lead executive for the Institute and provides operational management, vision and direction to promote the strategic goals of the Institute and Cleveland Clinic.

Job Responsibilities: Responsible for the business and clinical operations of the Institute service line across all settings; hospital, outpatient/ambulatory and in the region. Ensures the Institute service line meets all key operational targets and regulatory requirements. Identifies performance improvement opportunities across service lines and partners to translate into realized efficiencies. Endeavors to deliver best-in-class efficient and patient-centered services Provides leadership and direction to the financial director of the institute responsible for overall budget performance including capital and operating budgets, strategic capital requests and service line performance. Ensures the revenue cycle for the institute is optimized for professional and associated technical units within the institute and achieves set performance metrics. Leads team to ensure goals are met and deploys initiatives to achieve as needed Ensures patient experience achieves desired benchmarks for outstanding service. Optimizes employee experience to retain engaged workforce focused on patient’s experience. Facilitates process improvements to achieve optimal experience for patients, families and referring physicians. Integrates with operational support services, finance, ITD, human resources and marketing functions. Develops key partnerships through matrix reporting to drive operational excellence Develops strategy and growth business/marketing plans in conjunction with chair and executive leadership. Monitors national and international trends and forecasts to develop priorities aimed towards growth objectives. Continuously directs implementation of strategic objectives towards overall plan Performs other duties as assigned

Education: Master’s Degree in Business Administration, Finance, or Health Care Administration or related field.

Experience: Minimum five years senior level management experience in a health care environment, preferably large medical practice or hospital setting. Demonstrated experience and responsibility for recruitment, budgeting and strategic development with a strong track record of success

Licensure/Certification/Registration: None

Physical Requirements: Requires frequent sitting, computer entry and normal or corrected vision with manual dexterity sufficient to perform work on a personal computer. Requires the ability to walk to attend meetings and function in a stressful environment.

Category: Managerial/Professional/Physician

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