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Cleveland Clinic



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Laboratory Quality Coordinator (Various Departments) Job

Laboratory Quality Coordinator

Reference Title
HR Use Only: Laboratory Quality Coordinator (Various Departments)
Hospital: Cleveland Clinic Main Campus & Family Health Centers
Department: QUALITY
Job Code: E99995
Pay Grade: 12
Schedule: Full Time
Shift: Days
Job Details: - Bachelors Degree Required

There are Laboratory Quality Coordinator positions available in the following departments:

- Molecular Pathology

- Immunoassay

- Clinical Biochemistry

- Automated Hematology

- Clinical Microbiology

- Special Chemistry

- Point of Care Testing

Summary: The Laboratory Quality Coordinator is responsible for executing quality initiatives in the laboratory operational disciplines. Assists in the maintenance of a Quality Program utilizing recognized principles of quality assurance and current good manufacturing principle (cGMP). Reports to Operational Manager/Supervisor but maintains a collaborative/dotted line partnership and close working relationship with PLMI Internal Audit and Compliance.

Responsibilities: Maintains awareness of and ensures compliance with various regulatory guidelines i.e., CAP, TJC, AABB, FDA, CLIA, HIPAA, OIG, OSHA, CMS, etc. Ensures compliance. Accountable for completion of assigned quality initiatives and tasks. Ensures sustained performance improvement. Manages operational area specific to quality control and regulatory requirements e.g. continual readiness, proficiency testing surveys, alternate assessment, correlation studies, calibration verification, competency of testing personnel, etc. Coordinates quality control activities as assigned. Monitors and ensures adherence to quality control measures. Analyzes data to detect trends and quality control deviations. Recognizes quality control problems and develops solutions, may monitor and sign off on scheduled quality control review. Collects data, analyzes processes and organizes data/findings. Summarizes data/findings in a format that will facilitate identification and prioritization of improvement initiatives. Effectively uses data to identify gaps, trends and opportunities for process improvement. Communicates findings in reports/presentations. Proactively recognizes and appropriately resolves complex technical problems. Conducts root cause analysis, identifies root cause, assists in development of corrective action plan to prevent recurrence and ensure follow up actions. Acts as educator. Trains operational personnel regarding the quality essentials, quality plan and quality practices. Other duties as assigned.


A. Completion of a Bachelor's Degree from an accredited technology program and eligibility for certification from a recognized national certifying organization. Minimum of two years of experience as a Medical Technologist.


B. Completion of a Bachelor's Degree in chemical, physical, biological or clinical laboratory science. Minimum of three years experience as a Lab Technician IV.

Required Experience:

A. Minimum of two years of experience as a Medical Technologist.


B. Minimum of three years of experience as a Lab Technician IV.

Demonstrated technical proficiency and theoretical knowledge sufficient to perform laboratory functions assigned. Technical laboratory knowledge of assigned operational discipline. Strong skills in various computer applications i.e. Word, Excel, PowerPoint, etc.

Complexity of Work: Requires critical thinking skills, decisive judgment, and the ability to work with minimal supervision. Must be able to work in a stressful environment and take appropriate action.

Physical Requirements: Physical demands include manual dexterity to handle specimens and repair equipment. May be required to stand and/or walk for long periods of time. Light lifting may be required. May be exposed to hazardous chemicals, biohazards, radioactive materials, communicable diseases, body fluids, etc.


Category: Allied Health

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