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Cleveland Clinic



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Health Care-Cleveland Clinic
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Job Title

Patient Dining Associate, CCHS Employees Only Job


CCHS Employees Only
Reference Title
HR Use Only: Patient Dining Associate
Hospital: Cleveland Clinic Main Campus & Family Health Centers
Department: Patient Food Service
Job Code: H08000
Pay Grade: 04
Schedule: Part Time 40 hours or more
Shift: Day/Evening/Night/Weekend
Hours: 7am to 8:30pm
Job Details:

Summary: Provides direct meal service to patients and visitors.

Job Responsibilities: Assists with food preparation, loading, heating, tray assembly and sanitation. Provides food service delivery of menus and trays to patients/visitors. Maintains inventory to ensure work area is stocked with adequate and acceptable food and supplies. Assures quality in patient/visitor meal service by visiting patients after every meal delivery to ensure customer satisfaction and responding to patient/visitor concerns. Other duties as assigned.

Education: High school diploma or equivalent.

Experience: One year of experience in a customer service environment required. Food Service experience preferred.

Licensure/Certification/Registration: None.

Physical Requirements: Requires standing and walking for extended periods of time; must lift and carry items up to 50 lbs. Ability to push service carts and maneuver tray stands. Requires a high degree of dexterity to perform all job positions in the work area. Ability to work in an environment with possible extreme temperature change. Visual acuity with the ability to distinguish colors used in coded dating system required. Hearing to normal range. Exposure to chemicals for the purpose of cleaning and sanitizing.

Category: Service Support/Entry Level

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