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Cleveland Clinic



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Health Care-Cleveland Clinic
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Job Title

Office Specialist, CCHS Employees Only Job

Office Specialist

CCHS Employees Only
Reference Title
HR Use Only:
Hospital: Cleveland Clinic Main Campus & Family Health Centers
Department: Strongsville Express
Job Code: B1514W
Pay Grade: 08
Schedule: Part Time less than 40 hours
Shift: Evenings and Weekend May Be Required
Hours: 11-5 m-F rotate saturdays
Job Details:

Summary: Performs secretarial and administrative duties for assigned physicians in the office.

Job Responsibilities: Makes appointments and travel arrangements as necessary. Produces and/or maintains office files, documents and other departmental communications. Sorts and processes all mail. Coordinates physicians' surgical schedules and schedules appointments for pre-operative patients. Collects/submits pre-requisite paperwork for pre-certification. Determines patient co-payments and receives/reconciles cash collections. Prepares and balances daily cash collection activity sheet. Greets patients and ascertains/responds to needs. Triage's appointments based on diagnosis and patient preferences. Provides necessary instructions, directions, etc. at the end of patients' visits. Other duties as assigned.

Education: High School Diploma or GED.

Experience: Minimum two years experience in a medical, commercial or financial environment that includes secretarial, registration, patient billing, insurance processing or appointment scheduling. Degree or coursework equivalent in secretarial science, business administration or other related field may substitute for one year of the required experience. Medical terminology required and billing experience preferred.

Licensure/Certification/Registration: None

Physical Requirements: High degree of dexterity to produce materials on a PC / word processor; normal or corrected vision, hearing and speech, extensive sitting and frequent walking, occasional lifting or carrying up to 25 pounds.

Category: Clerical/Administrative Support

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