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Company

Cleveland Clinic

Location

CLEVELAND, OH

Job Category
Health Care-Cleveland Clinic
Job Type

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Education Level

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Experience Level

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Job Ref #

7A82290B-C9E4-4

Job Title

Director Patient Food Services - Cleveland Clinic Job

Director Patient Food Services

Reference Title
HR Use Only: Director Patient Food Services - Cleveland Clinic
Hospital: Cleveland Clinic Main Campus & Family Health Centers
Facility: CLEVELAND CLINIC FOUNDATION (MAIN CAMPUS)
Department: Patient Food Service
Job Code: T99073
Pay Grade: 17
Schedule: Full Time
Shift: Days
Hours: 8am-5pm
Job Details: - Registration by the American Dietetic Association

JOB SUMMARY: Responsible for the establishment and implementation of short and long-term departmental goals and objectives for Patient Food Service. Ensures that the Food Services Operator's Patient Services programs, policies and procedures are aligned with the Cleveland Clinic departmental goals, objectives and budget.

Job Responsibilities: Acts as the first line Client Liaison for Patient Food Services in the Cleveland Clinic facilities, enterprise wide. Leads the department in its strategic plan for enterprise wide oversight of in-patient and out-patient food services. Ensures adherence to clinical nutrition standards and guidelines for adult and pediatric patients as approved by the Center for Human Nutrition Department at the Cleveland Clinic. Monitors and evaluates programmatic and operational effectiveness.

Oversees the Operator's management of the room service model, supporting IT components for fulfillment of patient meals, associated call center, and customer service. Ensures the implementation of standardized recipes across the enterprise. Supports and ensures compliance with the Cleveland Clinic Food and Nutrition Services Charter.

Defines and implements programs for the department to ensure a hospitable and customer centric environment is maintained. Ensures quality and effectiveness of the programs through statistical research, reporting and drives patient experience outcomes to the 90th percentile. Assists in the preparation and maintenance of department budgets and regularly analyzes progress toward budgeted costs. Works collaboratively with organizational leaders throughout the enterprise.

Provides strategic leadership to mid-level managers, project support personnel as well as Hospitality support personnel through delegation and coaching. Ensures compliance with federal, state and local accrediting agency standards and regulations.

Other duties as assigned.

Education: Bachelor's degree; Master's degree preferred.

Licensure/Certification/Registration: Valid driver's license (VDL); Registered and Licensed Dietitian (RD) is required.

Complexity of Work: Requires to work independently under pressure and meet deadlines in a fast-paced environment.

Personal Protective Equipment: Follows standard precautions using personal protective equipment as required.

Required Experience: A minimum of seven years directly relevant experience, including five years demonstrated management or project management experience in the health care sector.

Category: Managerial/Professional/Physician


To apply for this job, visit http://www.clevelandclinic-jobs.com/job/CLEVELAND-Director-Patient-Food-Services-Cleveland-Clinic-Job-OH-44101/2506109/?feedId=833&utm_source=MaximusJobs&utm_campaign=ClevelandClinic



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