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Company

Cleveland Clinic

Location

CLEVELAND, OH

Job Category
Health Care-Cleveland Clinic
Job Type

See job description

Education Level

See job description

Experience Level

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Job Ref #

AC302E79-4E3E-4

Job Title

PAS FINANCIAL COUNSELOR, CCHS Employees Only Job

PAS FINANCIAL COUNSELOR

CCHS Employees Only
Reference Title
HR Use Only:
Hospital: Cleveland Clinic Main Campus & Family Health Centers
Facility: PARKER HANNIFIN BUILDING
Department: WORKERS COMP
Job Code: U99943
Pay Grade: 08
Schedule: Full Time
Shift: Days
Hours: 8a-5p
Job Details: - High School Diploma or equivalent Required.
- 2 years experience required

Position location is Independence (BOC)

Summary: Provides a comprehensive set of business, financial, and appointment related services.

Job Responsibilities: Cross-trained to staff all areas of Patient Access at any facility, including but not limited to Front Desk, Admitting Office, ER registration, Cashier, Pre-registration, verification, pre-certification, scheduling and financial counseling. Identifies and utilizes appropriate reports to contact insurance payers for resolution to accounts that are pending, denied or in the appeal process. Functions as a Super User. Acts as a resource for training of new team members and during the implementation of new processes. Other duties as assigned.

Education: Bachelor’s degree in a related field. Experience may be considered in lieu of degree.

Experience: Two years of relevant experience in Patient Access and/or Patient Accounting or a minimum of three (3) years customer service interacting with the public by telephone or in person in a similar role or capacity.

Complexity of Work: Basic PC software application knowledge and ability to use multiple data systems required. Must be able to type 35 wpm. Demonstrated knowledge of medical terminology sufficient to understand physician orders or completion of course within 1 year. Must be detail oriented. Excellent communication, organizational and interpersonal skills required. Must be able to multi-task and maintain composure in difficult situations in a fast-paced environment. Demonstrates a positive and professional approach and communicates effectively with customers and team members.

Licensure/Certification/Registration: Certified Healthcare Access Associate (CHAA), offered through the National Association of Healthcare Access Management (NAHAM) preferred.

Physical Requirements: Sufficient mobility and strength to move around the department and throughout the facility. Ability to stand or sit for prolonged periods of time. Excessive walking and standing while obtaining patient information when using laptop computer on wheeled device for bedside registration. Ability to lift 25 pounds.

Category: Finance/Information Systems

To apply for this job, visit http://www.clevelandclinic-jobs.com/job/CLEVELAND-PAS-FINANCIAL-COUNSELOR%2C-CCHS-Employees-Only-Job-OH-44101/2493816/?feedId=833&utm_source=MaximusJobs&utm_campaign=ClevelandClinic



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