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Company

Cleveland Clinic

Location

LAKEWOOD, OH

Job Category
Health Care-Cleveland Clinic
Job Type

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Education Level

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Experience Level

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Job Ref #

281AFED0-5D6B-4

Job Title

Patient Registration - Lakewood Job

PAS FINANCIAL COUNSELOR

Reference Title
HR Use Only: Patient Registration - Lakewood
Hospital: Lakewood Hospital
Facility: LAKEWOOD HOSPITAL
Department: CCHS PAS Lakewood
Job Code: U99943
Pay Grade: 08
Schedule: Part Time 40 hours or more
Shift: Day/Evening/Night/Weekend
Hours: 7a-330pm
Job Details: - High School Diploma or equivalent Required.
- 2 years experience required

This position is PART TIME - hours are 7am to 3:30pm -

Summary: Provides a comprehensive set of business, financial, and appointment related services. Job Responsibilities: Cross-trained to staff all areas of Patient Access at any facility, including but not limited to Front Desk, Admitting Office, ER registration, Cashier, Pre-registration, verification, pre-certification, scheduling and financial counseling. Identifies and utilizes appropriate reports to contact insurance payers for resolution to accounts that are pending, denied or in the appeal process. Functions as a Super User. Acts as a resource for training of new team members and during the implementation of new processes. Other duties as assigned.

Education: Bachelor’s degree in a related field. Experience may be considered in lieu of degree.

Experience: Two years of relevant experience in Patient Access and/or Patient Accounting or a minimum of three (3) years customer service interacting with the public by telephone or in person in a similar role or capacity.

Complexity of Work: Basic PC software application knowledge and ability to use multiple data systems required. Must be able to type 35 wpm. Demonstrated knowledge of medical terminology sufficient to understand physician orders or completion of course within 1 year. Must be detail oriented. Excellent communication, organizational and interpersonal skills required. Must be able to multi-task and maintain composure in difficult situations in a fast-paced environment. Demonstrates a positive and professional approach and communicates effectively with customers and team members.

Licensure/Certification/Registration: Certified Healthcare Access Associate (CHAA), offered through the National Association of Healthcare Access Management (NAHAM) preferred.

Physical Requirements: Sufficient mobility and strength to move around the department and throughout the facility. Ability to stand or sit for prolonged periods of time. Excessive walking and standing while obtaining patient information when using laptop computer on wheeled device for bedside registration. Ability to lift 25 pounds.

Category: Finance/Information Systems


To apply for this job, visit http://www.clevelandclinic-jobs.com/job/LAKEWOOD-Patient-Registration-Lakewood-Job-OH-44107/2380061/?feedId=833&utm_source=MaximusJobs&utm_campaign=ClevelandClinic



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