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Company
Cleveland Clinic
Location
WESTON, FL
Job Category
Health Care-Cleveland Clinic
Job Type
See job description
Education Level
See job description
Experience Level
See job description
Job Ref #
7E314583-339C-4
APPOINTMENT SPECIALIST
Reference Title
HR Use Only:
Hospital: Cleveland Clinic Florida
Facility: CLEVELAND CLINIC FLORIDA
Department: APPOINTMENT CENTER
Job Code: 000783
Pay Grade: 09
Schedule: Full Time
Shift: Days
Hours: 7 am-6 pm varies on departmental needs
Job Details:
GENERAL SUMMARY Processes the pre-registration of new patients to Cleveland Clinic and schedules consults and follow-up visits in a high volume call center environment.
MINIMUM QUALIFICATIONS: A. Education, Knowledge, Skills and Abilities 1. High School Diploma, college or technical training a plus 2. Phone, Typing computer and Internet skills. 3. Excellent interpersonal skills in order to communicate effectively with internal and external personnel and strong oral and written communication skills. 4. Must be able to work with patients, physicians and inter-office personnel in a positive and productive manner. 5. Ability to calm patients and deter patient complaints. 6. Must have ability to multi-task 7. Must speak clearly and succinctly in order for the customer to answer questions and comprehend instructions. B. Required Length and Type of Experience 1. Minimum of one (1) year experience in the medical field and/or 2 years of customer service.
Category: Clerical/Administrative Support
Reference Title
HR Use Only:
Hospital: Cleveland Clinic Florida
Facility: CLEVELAND CLINIC FLORIDA
Department: APPOINTMENT CENTER
Job Code: 000783
Pay Grade: 09
Schedule: Full Time
Shift: Days
Hours: 7 am-6 pm varies on departmental needs
Job Details:
GENERAL SUMMARY Processes the pre-registration of new patients to Cleveland Clinic and schedules consults and follow-up visits in a high volume call center environment.
MINIMUM QUALIFICATIONS: A. Education, Knowledge, Skills and Abilities 1. High School Diploma, college or technical training a plus 2. Phone, Typing computer and Internet skills. 3. Excellent interpersonal skills in order to communicate effectively with internal and external personnel and strong oral and written communication skills. 4. Must be able to work with patients, physicians and inter-office personnel in a positive and productive manner. 5. Ability to calm patients and deter patient complaints. 6. Must have ability to multi-task 7. Must speak clearly and succinctly in order for the customer to answer questions and comprehend instructions. B. Required Length and Type of Experience 1. Minimum of one (1) year experience in the medical field and/or 2 years of customer service.
Category: Clerical/Administrative Support
To apply for this job, visit http://www.clevelandclinic-jobs.com/job/WESTON-APPOINTMENT-SPECIALIST-Job-FL-33326/2346247/?feedId=833&utm_source=MaximusJobs&utm_campaign=ClevelandClinic
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