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Cleveland Clinic



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EAPM Analyst - Independence Job


CCHS Employees Only
Reference Title
HR Use Only: EAPM Analyst - Independence
Hospital: Cleveland Clinic Main Campus & Family Health Centers
Job Code: T99290
Pay Grade: 13
Schedule: Full Time
Shift: Days
Hours: 8a-5p
Job Details: - Bachelors Degree Preferred
- 3 years experience required

GENERAL SUMMARY: Under the direction of the Project Manager for the Enterprise Administrative Patient Management Project, this role is responsible for understanding current RCM business processes to define requirements for future state Epic systems build and RCM workflow redesign within project schedules; represents RCM operational leadership within the project team to ensure that system build and workflow redesign align with operational and organizational objectives; works closely with the EAPM PMO PM, Systems Integration PM, other EAPM Project Managers, ITD, Training PMs and Subject Matter Experts on collaborative design, build and testing of system design and workflow changes; coordinates issue identification and escalation from design and test sessions; creating and maintaining process and reference flowcharts or documentation. This position may assist with financial and business data analysis to assess and/or track and report project value, status and progress metrics. Must promote a positive attitude towards the project and be a motivating change agent for all internal and external contacts.

Education: Bachelors Degree in Business Administration, Health Administration, CIS, Accounting, Finance or related field preferred.

Knowledge and Skills: Strong working knowledge and experience in the workflow of health care and revenue cycle operations. Must have the ability to perform process reviews, provide payer/provider requirements and prepare process/flowchart documentation. Demonstrated ability to work with teams in the completion of projects as well as ability to work independently. Demonstrate high level ability and working knowledge of computer systems, software applications (i.e. word processing, spreadsheets, database and presentation products) and web technologies. Strong process flow expertise and expertise with business process redesign and process improvement techniques are required. Strong organizational, communication and time management skills are essential.

EXPERIENCE: Minimum of 3 years relevant revenue cycle operational experience. At least 3 years of relevant experience in a PFS area sufficient to support a team as a process and subject matter expert. Demonstrated proficiency with word processing, spreadsheets and other project management software/applications. Familiarity with EPIC hospital and physician registration or billing applications preferred.


REQUIRED PHYSICAL AND ENVIRONMENTAL DEMANDS: Sit for prolonged periods of time. Work and move among all departments of Patient Financial Services. Lift up to 25 pounds. Manual dexterity to operate personal computers and standard office machines. To transfer information from paper to computer, from computer to computer, and to communicate in person and on the telephone. Excellent hand/eye coordination.

Category: Allied Health

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