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Cleveland Clinic



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Health Care-Cleveland Clinic
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Job Title

Account Rep - Independence Job


Reference Title
HR Use Only: Account Rep - Independence
Hospital: Cleveland Clinic Main Campus & Family Health Centers
Job Code: B13020
Pay Grade: 07
Schedule: Full Time
Shift: Days
Hours: 8am - 4:30pm
Job Details: - High School Diploma or equivalent Required.
- 1 year experience required

Summary: Under the direction of the supervisor, performs a specific operational responsibility within a functional unit within Revenue Cycle Management. These responsibilities include cash application, data entry, unit support functions or correspondences. Job Responsibilities: Performs cash application, data entry, and/or unit support functions or correspondences. Executes policies and procedures to insure the timely resolution of the patient service and third party reimbursement issues to foster an environment of total customer services responsiveness. Provides input to management obtained from various insurance companies outside agencies and patients regarding reimbursement and customer service related issues. Provides input and executes change to customer service programs in accordance with changes in insurance regulations from data obtained from various groups. Complies and assists with the implementation of management reporting systems to insure accurate and timely reporting of department goals and results. Assist with the development, implementation and execution of quality control program for timely and accurate resolution of patient and insurance inquiries. Other duties as assigned.

Education: High School Diploma or GED.

Experience: Minimum one year experience in cash application, banking, finance or medical. NOTE: Formal course work leading to an Associate's Degree in Accounting, Finance, or related field may substitute for up to six months' experience of the stated experience OR an Associate's Degree in Accounting, Finance, or related field may substitute. Excellent verbal and written communication skills.

Licensure/Certification/Registration: None

Physical Requirements: Manual dexterity to operate office equipment. May require periods of sitting, standing and the ability to walk to various locations throughout the Foundation to attend meetings; must have normal or correction vision to clearly communicate verbally by phone or in person.

Category: Finance/Information Systems

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