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Cleveland Clinic



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Health Care-Cleveland Clinic
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Job Title

Financial Counselor - Independence Job


Reference Title
HR Use Only: Financial Counselor - Independence
Hospital: Cleveland Clinic Main Campus & Family Health Centers
Job Code: U18012
Pay Grade: 09
Schedule: Full Time
Shift: Day/Evening
Hours: 11:30am - 8:00pm
Job Details: - High School Diploma or equivalent Required.
- 3-5 years experience required

Summary: Counsels patients and/or parties responsible for payment regarding payment responsibilities and options. Job Responsibilities: Explains financial responsibilities for services received, payment options and collection procedures to patients and/or parties responsible for payment. Counsels patients regarding insurance benefits and recommends alternative sources of payment and/or financial assistance when appropriate. Contacts insurance carriers or other sources and acts as an advocate for the patient. Initiates process for collecting prepays due and performs follow-up to insure maximum collection is achieved. Other duties as assigned.

Education: Post-high school coursework in business, finance, accounting, or equivalent work experience in a financial environment to acquire those skills.

Experience: Minimum four years previous experience in collection or other related experience with a bank, finance company or in a health care institution. Experience processing medical insurance claims is helpful. Note: An Associate’s Degree in Accounting, Finance, or other related field may substitute for up to one year of the stated experience OR a Bachelor’s Degree in Accounting, Finance, or related field may substitute for up to two years of stated experience.

Licensure/Certification/Registration: None required.

Physical Requirements: Normal physical demands include dexterity sufficient to operate CRT/PC and other office equipment. Requires the ability to sit and be stationary for prolonged periods of time, normal or corrected vision and manual dexterity sufficient to perform work on a personal computer.

Category: Finance/Information Systems

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